Today, these technologies are widely used by large businesses - banks, airlines, online stores - to communicate with customers. In this article, we’ll look at what has changed since the first assistant appeared eight years ago.
2019-10-02
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As of October 1, 2019, we will release new versions of mobile SDKs to remove legacy APIs.
2019-09-02132868
Now Smartcalls users can choose from a set of affordable plans, integrate with an existing SIP, and enroll into the beta program of Dialogflow and Smartcalls engagement – a next-level solution, that will easily enrich call scenarios with an IVR of any complexity.
2019-08-07107344
The event this year will focus on client experience improvement and RPA: INTERCOM Europe ‘19 is built around client experience improvement: voice bots for call centers, call management automation, speech synthesis and recognition
2019-07-2498619
Useful take-aways from the event
2019-06-20102110
There are client libraries for a number of popular languages to help you with app development whether the language you use.
2019-06-10108110
Company speaking plan and Alexey Aylarov invitation
2019-06-10103972
Please check the production versions of your services in all browsers by using the developer console.
2019-06-06101692
Trends and key take-aways from London Unified Communications show
2019-05-23106451
62% Word Error Rate (WER) improvement for US English
2019-05-07105904
G.722 is used in many SIP phones for HD voice support
2019-04-26106121
2019-04-23106202
Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?
2024-07-072242
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-20156
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-21742
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
2024-11-21165
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-22142
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-22896
Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.
2024-11-14231
In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.
2024-07-082824
