The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.
A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.
Automatic Call Distribution or ACD is a commonly used telephony tool for call handling and routing. See how it works, where it can be used, what business benefits it provides, and so on.
Softphones let you make calls over the Internet. How do they work? Does a software-based phone bring business benefits? Read on to learn everything you need.
This update brings a new user interface crafted by our UX experts, along with new tools and features for even smarter call processing automation. Let’s walk through the major changes.
Voximplant Kit will soon have a new and improved IVR block with faster and more accurate speech synthesis and recognition. Learn more about the improvements.
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.