Tag: UCaaS

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Tag: ucaas

CPaaS: A Business Leader’s Guide

Learn how communications platform as a service (CPaaS) helps you build flexible and efficient communications workflows

UCaaS

What to Expect for UCaaS: AI, Seamless Integration, and Market on Absorption

Interview with Alexey Aylarov: Are we approaching the era of takeovers?

Introducing Avatar: Out-of-the-Box NLP for Automated Omnichannel Communications

Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.

podcast product management

Effective Collaboration - From Episode 16 of the PM Leaders Podcast

Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

Integration zoho

Integrating Voximplant Platform with Zoho CRM

The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.

podcast product management

Moving Fast With Confidence - From Episode 17 of the PM Leaders Podcast

Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

call tracking voximplant

The Ultimate Guide to Call Tracking: Benefits and Implementation with Voximplant

Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.

voximplant kit

Extensions in Voximplant Kit - speed and convenience of communication with your customers

Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.