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Omnichannel Cloud Contact Center

Communications platform. Evolved.

Full-featured CPaaS empowering you to innovate and scale real-time communications - bounded only by your imagination

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Voximplant Platform
$10 505
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messenger.admin.app
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    • Scenario 1
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Scenario 3
1   function onCallConnected(ev){
2      call.say('Please wait while we connect you to an agent');
3   }
4   function onPlaybackFinished(ev){
5      const agent = VoxEngine.callUser('agent');
6      VoxEngine.easyProcess(call,agent);
7    }
8   function onAgentConnected(c1, c2){
9      call.record({stereo: true, transribe: true});
10 }
Connected
[Violation] 'setInterval' handler took 412047msabstract-provider.js:1
Agent
+1 (234) 567 89 00
01:
Call
Agent
+1 (234) 567 90 00
01:45
Please wait while we connect you to an agent
My order number is S340
Our courier is on his way
Watch Expressions2
  • ev: CallEvent
    • name: CallEvents
      •    PlaybackFinished
    • call: Call
      • number: '1234342'
      • callerId: '1324123'
    • error: undefined

Communication APIs

Future-proof communications

The powerful yet flexible cloud platform for evolving your communications applications, from simple to complex. You can feel the difference.

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Full serverless

Get to market faster, skip the maintenance, and tackle even the hardest problem in the cloud. All the tools you need for rapid development and deployment are built-in.

  • True serverless call control providing flexible signaling and media control
  • Code verification and completion tools that simplify development
  • Built-in debugging and troubleshooting that speeds deployment

AI integrations for Speech and Bots

Build highly-differentiated, human-like experiences from within the platform. Deep AI partner integrations give you choice and control without integration headaches.

  • Synthesize voice using 6 built-in text-to-speech engines providing more than 425 distinct voices across 60 languages and dialects
  • Respond to speech input with 4 transcription providers in more than 120 languages and dialects
  • Interact using voicebots with Voximplant’s comprehensive Google Cloud Dialogflow integrations

Responsive, multi-cloud network

Painless quality and reliability using a global network designed for real time communications. Reach users across the globe on a diverse, adaptable network.

  • Phone numbers from 60 countries out of the box for local presence
  • Datacenters in 12 distinct countries for superior coverage, performance, and compliance
  • 5 distinct cloud providers for geographic and provider redundancy
Top use cases
Extensive options for your exact needs
The powerful yet flexible cloud platform for evolving your communications applications, from simple to complex. You can feel the difference.
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Features

Advanced features for unique customizations that help you stand out

API’s and options that help you customize and differentiate your communications experience without compromise - on one platform