News

MAU and IP Messaging Billing Update

Learn more about subscription plan charges

Call Center Automation

Call center automation utilizes your resources more efficiently while also providing better customer service

Session Initiation Protocol Telephony

Session Initiation Protocol (SIP) is a signaling protocol that is used to manage multimedia communications, such as voice and video calls

Call Routing Systems

Make, receive and route calls according to your business requirements

Omni-Channel Platform

Omni channel (“all”, “every”) is a strategy to remove the boundaries between different sales and marketing platforms – traditional street-side, social selling, telecoms, websites, and social media.

Voice Bots for Online Stores

What the bots learned in five years

Expert Opinions on Storing Data in the Cloud

According to IDG researchers, 77% of companies today use cloud technology. On the other hand, with increasing popularity, they are becoming more susceptible to cyberthreats. According to Kaspersky Lab, every tenth (10%) leak of data from the cloud was a result of the provider’s actions, while a third of all cyber incidents in the cloud (33%) occurred from employee oversight.

What Is Unified Communications?

UC (or Unified Communications) are a combination of real-time communication technologies, such as chats and document collaborations, integrated with offline communication methods that do not require the presence of a person (e-mail, voicemail, SMS, fax).

What Is RPA Technology?

It is common for workers to spend a significant chunk of their working day on repetitive, routine tasks. This generates a demand for a technique making such operations automatic. Luckily, there is a solution that not only fulfills this task but is expected to reach an even higher potential.

Recommendations for calls to China

China implemented several restrictions for incoming international calls as a part of regulations on communications and strict spam monitoring.

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