Voximplant Kit

The intelligent cloud contact center for your evolving business needs

Voximplant Kit empowers businesses to improve customer experience. Offering an easy to use drag & drop interface and industry leading AI automation, Kit makes it simple to create an intelligent omnichannel cloud contact center.
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    so, for example, if I try to call using my number...
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+1 (234) 567 89 00
Steven Ford
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+1 (234) 567 89 00
00:24
Emy Smith
00:10
Complete transfer
Avg. Handle Time
05:02
Avg. Answer Time
00:02
Handled Calls
123
  • Ready • 06:04:04
  • Inservice • 05:20:04
  • Afterservice • 30:04
  • Online • 20:04
  • Dnd • 21:04
  • Banned • 01:04
+1 (234) 567 89 00
  • Location:
    12:32PM in Barcelona, Spain
  • Owner:
    No owner
  • User id:
    Unknown
  • User id:
    robert1974@voximplant.com
Account Details
  • Name:
    Unknown
  • Owner:
    No owner
  • Domain:
    Unknown
+1 (234) 567 89 00
00:24
Emy Smith
00:01
Complete transfer

Key Statistics

  • 125+
    languages and dialects recognised
  • 14
    different countries where we have data centers
  • 30
    minutes or under* to launch a cloud contact center
  • 80%
    of routine tasks can be automated
Our Customers

Trusted by the most successful brands

Voximplant Kit

The out-of-the-box intelligent cloud contact center: no code, no complexities, in no time.

Design and implement a virtual, omnichannel contact center in 30 minutes. Conversational IVR and voice bot technology along with our drag and drop editor make improving your customer experience easy.

Voximplant Kit

Why choose Voximplant

The easiest & most intelligent omnichannel contact center.

Easy to create, update and automate

Easy to create, update and automate

No need for complex code or dedicated developers. Kit offers an easy to use drag-and-drop interface with live previews so that anyone can create an omnichannel contact center with AI.

Industry leading intelligence

Industry leading intelligence

Optimize agent time and reach and help your customers faster. Deliver accurate, high quality automated services in 118 dialects & languages using Voximplant’s industry leading AI integrations.

Reduce costs

Reduce costs

Voximplant Kit is not only priced lower than competitors, it also drives agent time efficiencies which means you can reduce the costs of CX requests whilst generating greater revenues.

Rapid deployment

Rapid deployment

Get your contact center up and running in minutes not months. Kit enables you to deploy quickly. Avoid lengthy delays and high development costs.

Omnichannel customer experience

Omnichannel customer experience

Offer exceptional support to customers across all channels with out-of-the-box support for voice, SMS, Whatsapp, web chat and more.

Scalable & reliable

Scalable & reliable

Kit is built on Voximplant’s robust global infrastructure and is cloud-agnostic. You can rely on us as you scale your business.

Secure & compliant

Secure & compliant

Voximplant provides a robust set of security technologies, privacy controls, and compliance options that protect your applications and users.

Flexible integrations

Flexible integrations

To enable you to create the best possible experience, Voximplant Kit offers out of the box integration with leading customer service and CRM tools including Zendesk and more.

Voice and chat bots

Voice and chat bots

By connecting Dialogflow or Avatar, Voximplant’s NLP functionality, you can quickly and easily add bots to voice and chat channels enabling you to increase your reach and drive cost efficiencies.

See our customer stories

By leveraging Voximplant Kit to automate 20,000 outbound calls per month, we have reduced our costs, increased our output and efficiency, and attained an average of 17% increase in call volume across all use cases.
Anar Mamedov
Product Manager of Customer Service, Skyeng

Features for an intelligent Cloud Contact Center

Voximplant Kit offers features that are flexible, scalable and give you intelligent automation options to help you exceed customer expectations.

In browser calls & HD recording

Receive and place calls directly from the browser to improve agent performance and customer support. High-quality recordings for all calls.

Call flow templates and configuration

Get to market faster with ready-to-go templates and a campaign configurator for easy outbound calls, smart queues, and more.

Consolidated omnichannel workspace

Manage calls and messages from all channels in one unified interface.

Voicemail Detector

Manage the cost of your call campaigns. Our powerful voicemail detector knows when you reach a voicemail so you can choose to continue or abort your call.

Customer data integration

Integrate with CRM and other web services for easy access to customer data to enable more informed conversations.

Live logs

Access call logs, including insight into how users interact with prompts and any blockers.

Pricing

Get in touch for a bespoke package & special offer.

Transparent & flexible pricing pay as you go platform usage and seat based subscriptions.

Save money on headcount using state-of-the-art AI voice and chatbots to automate 80% of routine tasks.

Drive greater revenues by improving customer experience, leveraging.

Extra SLA subscription for enhanced support.