
The KFC Case Study: COVID-19 Hotline for Employees
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.

KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.

The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.

A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.

Automatic Call Distribution or ACD is a commonly used telephony tool for call handling and routing. See how it works, where it can be used, what business benefits it provides, and so on.

Softphones let you make calls over the Internet. How do they work? Does a software-based phone bring business benefits? Read on to learn everything you need.

Voximplant at Call & Contact Centre Expo 2020

Voximplant is pleased to invite you to the conference and exhibition Enterprise Connect 2020, March 30th – April 2nd, 2020.

This update brings a new user interface crafted by our UX experts, along with new tools and features for even smarter call processing automation. Let’s walk through the major changes.

Learn more about subscription plan charges

Call center automation utilizes your resources more efficiently while also providing better customer service

Session Initiation Protocol (SIP) is a signaling protocol that is used to manage multimedia communications, such as voice and video calls

Voximplant Kit will soon have a new and improved IVR block with faster and more accurate speech synthesis and recognition. Learn more about the improvements.

New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers

Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.

Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.

Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.

Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.

Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling