AI-powered, adaptable, and effortless contact center software by Voximplant optimizes traditional conversation flows. Bridge together all interactions: phone, chat, text message, email, social media, and other communication channels. Provide intuitive customer care from the first greeting.
2020-04-07
153449
The Voximplant Kit now includes a new scenario autosave feature. Now you don’t have to worry that some changes you made to the scenario might be lost if you forgot to save these changes.
2020-04-07156951
Nowadays, the spread of COVID-19 is an urgent problem affecting businesses worldwide. With work conditions changing daily, companies are trying to establish continuous communication with customers, employees, and partners in order to be able to exchange information quickly and keep everyone safe and healthy. For this reason, the hotline has become an indispensable tool for any business. Hotlines can be used
2020-04-07150725
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
2020-03-26196566
The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.
2020-03-19154425
A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.
2020-03-12169118
Automatic Call Distribution or ACD is a commonly used telephony tool for call handling and routing. See how it works, where it can be used, what business benefits it provides, and so on.
2020-03-12183334
Softphones let you make calls over the Internet. How do they work? Does a software-based phone bring business benefits? Read on to learn everything you need.
2020-03-10155669
Voximplant at Call & Contact Centre Expo 2020
2020-02-27222105
Voximplant is pleased to invite you to the conference and exhibition Enterprise Connect 2020, March 30th – April 2nd, 2020.
2020-02-18220238
This update brings a new user interface crafted by our UX experts, along with new tools and features for even smarter call processing automation. Let’s walk through the major changes.
2020-02-04166861
Learn more about subscription plan charges
2020-01-22156739
Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.
2025-12-172852
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0919597
Voximplant now includes a native Cartesia module for streaming, low-latency text-to-speech (TTS). You can use a single VoxEngine API to synthesize speech in real time, connect it to any call (PSTN, SIP, WebRTC, WhatsApp) and control playback from a Large Language Model (LLM) or other source, all inside VoxEngine.
2025-11-182977
The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
2025-05-2824244
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-173920
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-293566
Learn how a Voice AI Orchestration Platform connects LLMs, STT/TTS, turn‑taking, and telephony (PSTN, SIP, WebRTC) to build reliable real‑time voice agents. See benefits, architecture, and how Voximplant helps.
2025-10-273956
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-3181103
