Tag: customer service

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Tag: customer-service

Contact Center AI omnichannel customer service

The Future of Customer Service: Cloud Based Call Centers

Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!

ivr customer service contact center

Enhance Customer Service Results with an IVR System

Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!

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Simulcast Video Conference Recording

Simulcast and Video Conference Recording

Learn about the most recent improvements in Voximplant video conferences. Enjoy even better video quality without freezing and delays, and record your conferences whenever you want. Read more below.

sms Node.js

How to Send SMS with Node.js

Voximplant Platform allows developers with any expertise level to send SMS messages in minutes. In this article, we’ll guide you through this development process. You can also watch a video version of this tutorial.

podcast product management

Difficult Product Decisions - From Episode 5 of the PM Leaders Podcast

Listen to Episode 5 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.

podcast product management

Super Pod Team Structure - From Episode 2 of the PM Leaders Podcast

Listen to uncover strategies and tactics for building world-class products from the perspective of a PM. The Product Management Leaders Podcast is designed to connect listeners to top PMs!