DIALOGFLOW CONNECTOR

Automate your call center or IVR with Google Dialogflow

Dialogflow Connector

Dialogflow Connector enables businesses to integrate telephony with an ML-powered backend built with Google Dialogflow. Reach a new level of customer service and automation.

HOW IT WORKS (VIDEO)

See how a Dialogflow agent can be connected with telephony in minutes

44%

OF CONSUMERS

Already prefer bots to humans for customer relations

85%

OF CUSTOMER REQUESTS

Will be handled without a human agent by 2020

24/7

CUSTOMER SERVICE

The great things about machines? They don’t sleep!

Changing the way you communicate with customers

BEFORE DIALOGFLOW CONNECTOR

«Dumb» IVR with either DTMF input or simple commands that can be recognized
Customers wait in queues before there is a free company representative to take care of them

WITH DIALOGFLOW CONNECTOR

NLP for more than 15 languages, complex logic and behavior of virtual phone assistant similar to live person
A Dialogflow agent can be easily connected to a telephony system via phone numbers in 60 countries or by using SIP protocol