New!
Introducing Gemini Live API Client
voximplant
NewsEventsVoximplant KitGlossary

Tag: voximplant

5 Reasons why Voximplant is the Best Choice for Multi-Channel Communication

5 Reasons why Voximplant is the Best Choice for Multi-Channel Communication

In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.

What ISO 27001 Certification Is and Why We Need It

What ISO 27001 Certification Is and Why We Need It

The company was recently audited by the British Standards Institution (BSI) and was certified in relation to the process "Software Development and VoIP Solutions Based on the CPaaS Model" for compliance with the requirements of ISO/IEC 27001: 2013.

Call Tracking: Why Should Your Business Use It?

Call Tracking: Why Should Your Business Use It?

Analyzing sources of customer requests is a very important business task. When you’re dealing with web traffic, it’s fairly easy to do — businesses can get behavioral customer data with the help of services like Google Analytics. However, when it comes to calls, it might get difficult. Call tracking is a simple solution.

SMS For Your Business: Benefits And Use Cases

SMS For Your Business: Benefits And Use Cases

To reinforce customer trust in your business, it is important to regularly communicate with the audience of your brand. SMS messaging is an affordable and quick way to inform customers about all the important news, to promote products and services or simply stay in touch. Here’s why personalized text messaging is a highly effective method of communication.

CRM: Cloud-Based Or On-Premise? Main Differences

CRM: Cloud-Based Or On-Premise? Main Differences

When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.

Introducing OpenAI Realtime API Client

Introducing OpenAI Realtime API Client

OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.

How Automated Chatbots Enhance Customer Experience in Mobile Apps

How Automated Chatbots Enhance Customer Experience in Mobile Apps

Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.

Voximplant Kit updates. January 2025

Voximplant Kit updates. January 2025

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

Comparing Chili Piper and 6 Competitors: A Detailed Review

Comparing Chili Piper and 6 Competitors: A Detailed Review

Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.

15 Phrases That Show Empathy in Customer Service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.