Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-20
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In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.
2023-03-0926691
The good news never ends – Voximplant now has HIPAA compliance and can offer BAAs (Business Associate Agreements). We are always working to make things easy and secure for you, constantly demonstrating that Voximplant is a company you can trust.
2021-10-13100156
A real case of the employment system in KFC restaurants.
2021-06-0248497
The company was recently audited by the British Standards Institution (BSI) and was certified in relation to the process "Software Development and VoIP Solutions Based on the CPaaS Model" for compliance with the requirements of ISO/IEC 27001: 2013.
2021-05-31105769
New article about Voximplant by Deborah Balshem, Mergermarket
2021-04-02117649
You will need а microphone and a PC or mobile device for a quick start. This how-to will guide you through a selection of hardware and software as well as making the right recordings.
2020-11-09143486
Analyzing sources of customer requests is a very important business task. When you’re dealing with web traffic, it’s fairly easy to do — businesses can get behavioral customer data with the help of services like Google Analytics. However, when it comes to calls, it might get difficult. Call tracking is a simple solution.
2020-09-15129768
To reinforce customer trust in your business, it is important to regularly communicate with the audience of your brand. SMS messaging is an affordable and quick way to inform customers about all the important news, to promote products and services or simply stay in touch. Here’s why personalized text messaging is a highly effective method of communication.
2020-09-29162750
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-14140570
When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
2020-09-08184075
If your plans include setting up a virtual contact center and finding ways to dramatically improve your customer service and sales, we can name at least 7 reasons for you to consider Voximplant.
2020-06-18126594
Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.
2025-12-081107
Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.
2025-12-17502
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0916655
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-105884
Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.
2025-05-1527882
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-291873
Voximplant now includes a native Cartesia module for streaming, low-latency text-to-speech (TTS). You can use a single VoxEngine API to synthesize speech in real time, connect it to any call (PSTN, SIP, WebRTC, WhatsApp) and control playback from a Large Language Model (LLM) or other source, all inside VoxEngine.
2025-11-181165
The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
2025-05-2822943
