Meet the new solution available in the Voximplant Kit – Functions. Additional tools that allow you to create much more complex call scripting logic with minimal JavaScript programming skills.
2021-05-14
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Contact center managers have to do their due diligence when considering a new cloud contact center solution. Every SME has unique needs and Voximplant Kit is flexible and designed to enhance your contact center experience. Learn more!
2021-01-1521509
Growing a business involves lots of moving parts, but no matter how large your customer base gets, customer experience (CX) should hold a top spot among your business responsibilities as your company grows.
2020-11-2728779
As we enter a holiday season still in the midst of the pandemic, consumer reliance on ecommerce will only increase. Retail experts predict that ecommerce retailers could see a boost in sales of 25-35% during this holiday season.
2020-10-2628351
A simple step-by-step guide to using API for launching outbound call scenarios. Screenshots and code samples attached.
2020-04-1349104
The Voximplant Kit now includes a new scenario autosave feature. Now you don’t have to worry that some changes you made to the scenario might be lost if you forgot to save these changes.
2020-04-0748695
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
2020-03-2653346
This update brings a new user interface crafted by our UX experts, along with new tools and features for even smarter call processing automation. Let’s walk through the major changes.
2020-02-0455822
Voximplant Kit will soon have a new and improved IVR block with faster and more accurate speech synthesis and recognition. Learn more about the improvements.
2020-02-1054159
Interactive Voice Response (IVR) systems are supposed to enhance the customer experience, but often they diminish it. Use Voximplant Kit for flexible IVR tools to bring a smile to customers faces & customize to your needs.
2021-03-0217715
The on-demand economy is continuing to grow and the platforms that power these apps need robust communication. Voximplant technology is behind industry leading communication for on-demand services.
2021-04-0812043
When looking for a new contact center solution you can go two routes: the technical route or the no-code route which empowers teams to design their call center processes without technical expertise. Voximplant Kit is the virtual contact solution for non-technical teams.
2020-12-1725738
Advanced IP messaging apps include a range of use cases – from standard user-to-user chatting to AI-powered chatbots. In this article, we cover the benefits that IP messaging brings to the e-commerce industry.
2020-12-3023804
Voximplant Platform allows developers with any expertise level to send SMS messages in minutes. In this article, we’ll guide you through this development process. You can also watch a video version of this tutorial.
2021-07-071539
Voicebots can lift the load off human operators for any business. In these six sectors, they are a must if you want to trump your competition.
2021-03-0116771
New article about Voximplant by Deborah Balshem, Mergermarket
2021-04-0212627
Reaching out to a large customer base doesn't have to be overwhelming. Here are four ways you can launch more effective outbound call campaigns.
2021-04-0811538
