VoIP providers minimize latency by supporting point-to-point SIP calls, operating a global POP network and maintaining modern codecs. Dip into our guide and choose your VoIP provider wisely.
2020-12-04
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Voximplant serverless architecture provides a simpler alternative to deploying traditional VoIP servers in a datacenter. Voximplant APIs offer developers scale and on-demand communications services. Learn how easily you can create VoIP services in the form of Voximplant-based apps.
2020-11-2722130
Packet loss can be annoying since it causes communication breakdowns. In this article, you’ll learn what facilitates packet loss and how to fix it.
2020-09-2925379
Introduction to SIP security vulnerabilities and how developers can apply SIP TLS and SRTP protocols to protect their communications applications
2020-05-0738715
Session Initiation Protocol (SIP) is a signaling protocol that is used to manage multimedia communications, such as voice and video calls
2020-01-0652703
Now Smartcalls users can choose from a set of affordable plans, integrate with an existing SIP, and enroll into the beta program of Dialogflow and Smartcalls engagement – a next-level solution, that will easily enrich call scenarios with an IVR of any complexity.
2019-08-0776148
Blind transfer is when a person who transfers the call won't talk with the person to whom he transfers it.
2016-12-0795411
If a call is made in non-P2P mode then its media stream goes via our media servers and we can record it if required.
2015-12-0196676
Each country has established an independent phone number format valid only for local communications. To reach customers worldwide, you should apply the E.164 phone number format.
2020-11-2020894
A REST API is a simple, standardized method of communication between web clients and servers. The main building blocks of the REST API are the request and the response. Learn about the REST API and how to issue requests and receive response data.
2020-11-2720440
Voice bots are AI-powered software that can understand natural language (NLU) and synthesize speech in order to converse with people. Voice bots can run automated call campaigns for various purposes, put data into your CRM and route calls to the appropriate agents.
2020-12-0717996
Striving to offer the best service possible, contact centers are usually very quick to adopt new technologies and try out innovative solutions. Successful implementation of speech technologies can create a great competitive advantage for a company.
2020-12-3015366
Interactive voice response (IVR) systems are meant to make customer calls more efficient—but sometimes they get in the way.
2021-03-028025
Reaching out to a large customer base doesn't have to be overwhelming. Here are four ways you can launch more effective outbound call campaigns.
2021-04-083137
New article about Voximplant by Deborah Balshem, Mergermarket
2021-04-024149
On-demand service platforms leverage communications technology to reach a growing market of consumers. We explore the tools they use to keep up with rising customer demands.
2021-04-083203
