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Tag: web sdk

Web SDK: API Events Changes

Web SDK: API Events Changes

Please check the production versions of your services in all browsers by using the developer console.

Safari 11 support

Safari 11 support

The latest version of our Web SDK is fully compatible with the new Safari 11 audio/video calls support.

Messaging update

Messaging update

A brand-new messaging API was added across Web, Android and iOS SDK.

Firefox 34 update

Firefox 34 update

Mozilla recently released Firefox 34 and there were some changes in WebRTC stack that weren't compatible with our Web SDK. We have fixed most of them, p2p video calling will be fixed on Monday.

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Customer Service Optimisation Trends of 2020

Customer Service Optimisation Trends of 2020

Our experts have identified 9 important customer service trends that you should know about if you want to keep up with competitors and improve the overall customer experience. Let's take a look at how customer service is changing along with technology in 2020.

What is WebSocket?

What is WebSocket?

Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.

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How Enterprise PBXs Connect to PSTN

How Enterprise PBXs Connect to PSTN

When a user connected to an enterprise PBX makes a VoIP phone call to a customer’s landline or mobile phone, the communications protocol has to be converted. In this article, we explain how gateways and SIP trunks enable interoperability between a PBX and the PSTN.

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