Web SDK: API Events Changes
Please check the production versions of your services in all browsers by using the developer console.
2019-06-06
102685Tag: web sdk
2019-06-06102685
Safari 11 support
The latest version of our Web SDK is fully compatible with the new Safari 11 audio/video calls support.
2017-09-21129046
Messaging update
A brand-new messaging API was added across Web, Android and iOS SDK.
2017-08-17145857
Voximplant Web SDK v4 beta is now available with Edge/ORTC support
The new version of Web SDK will help us to accelerate the development process and includes a lot of new features and improvements.
2016-09-29132681
VoxImplant Instant Messaging and Web SDK upgrade
Full Featured Instant Messaging
2016-01-02129833
Firefox 34 update
Mozilla recently released Firefox 34 and there were some changes in WebRTC stack that weren't compatible with our Web SDK. We have fixed most of them, p2p video calling will be fixed on Monday.
2014-12-06128689
Call transfer function (Attended transfer) is now available in Web SDK
Transfer a call to another user using Web SDK.
2014-04-23134714
Voximplant Kit updates. August 2024
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
2024-09-2448859
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-0546792
15 Phrases That Show Empathy in Customer Service
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-2048771
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1444129
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1746601
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2255464
Guide to Enhancing Remote Team Training: From Onboarding to Advanced Learning With an LMS in Cloud Contact Centres
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1047462
10 Best Analytics Tools to Track Your Website Traffic in 2024
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
2024-11-2150943