Voximplant offers the most flexible and robust OpenAI Realtime API integration on the market. Built directly into our platform, our native integration makes it easy to create incredibly natural and engaging conversational experiences for your customers.
Speech-to-Speech mode: no ASA/TTS required, LLM receives and produces speech in real time
Voximplant OpenAI Realtime API Client
Legacy Systems
We send media directly from our media servers to OpenAI in the required audio format. No proxy or additional processing is required, thus the conversation experience is similar to talking to a person sitting near you.
OpenAI supports a good number of languages out-of-the-box. Provide language preferences in the prompt, or let the AI agent automatically detect and respond in your customer's language.
The OpenAI Realtime API allows resumption of conversations from a specific point. If a call drops unexpectedly, the conversation can pick up right where it left off upon redial.
With VoxEngine, our cloud-based application engine, control conversation flow in real time using a simple JavaScript API. Easily adjust session settings, respond to OpenAI events, and implement complex scenarios with precision.
Connect the AI agent to any endpoint—phone call, Web SDK, or SIP. With SDK and SIP, you can even use wideband audio for superior playback and speech recognition.
Streamline your fintech collections process with an AI-powered agent capable of handling sensitive conversations with empathy and efficiency. Reduce manual effort and improve recovery rates.
Boost your sales outreach with human-like AI agents that can engage prospects, qualify leads, and even close deals. Scale your sales efforts without increasing headcount.
Provide 24/7 support with AI-powered customer service agents that can resolve common issues, answer questions, and escalate complex inquiries to human representatives when needed. Improve customer satisfaction and reduce support costs.
Qualify leads faster and more effectively with conversational AI. Gather key information, assess interest levels, and route qualified leads to your sales team for personalized follow-up.
Automate initial candidate screening with an AI-powered HR agent. Conduct preliminary interviews, assess basic qualifications, and schedule follow-up interviews with promising candidates.
PSTN, SIP and SDK connectivity
Phone numbers in 60+ countries
Call transfer control
Inbound, outbound and conference connectivity options
Speaker barge-in and playback interruption
DTMF detection
No audio input detection
Send and receive OpenAI events in real time
Cloud IDE with real-time debugger
Bring the power of OpenAI to your communications. Schedule a demo or reach out to discuss your integration needs. Let’s explore how AI can elevate your customer interactions.
