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Tag: voximplant-kit-automation-news

Voximplant Kit updates. December 2024

Voximplant Kit updates. December 2024

In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.

Build conversational AI agents with ElevenLabs neural voice

Build conversational AI agents with ElevenLabs neural voice

Unlock the Full Power of Neural Text to Speech Sounds human-like. Power your applications with lifelike speech. Our low latency models are designed to enhance user interactions, making every conversation more engaging and realistic.

Important updates in Voximplant Kit!

Important updates in Voximplant Kit!

From October 10, 2024, the "Dialing" and "Duration"metrics will be renamed to "Dialing time" and "Talking time." In addition to the name change, the logic for calculating these metrics has also been modified for the following types of calls: outbound calls from automated and agent campaigns, and inbound and outbound calls from the softphone. Click "Read more" to learn about the details of the changes.

Voximplant Kit updates. August 2024

Voximplant Kit updates. August 2024

Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.

Voximplant Kit updates. July 2024

Voximplant Kit updates. July 2024

We are excited to bring you the latest updates to Voximplant Kit. We have prepared numerous improvements that will help you elevate your customer service quality to a new level.

Voximplant Kit updates. June 2024

Voximplant Kit updates. June 2024

We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.

Voximplant Kit updates

Voximplant Kit updates

The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!

Voximplant Kit updates

Voximplant Kit updates

Introducing the new features added to Voximplant Kit! Sidebar redesign, integration with HubSpot, new answering machine detection model for USA, new user status log filters and more!

Historical data storaging update

Historical data storaging update

We are informing you that starting from March 15, 2024 all historical data in Voximplant Kit will be stored for 1.5 years

Voximplant Kit sidebar redesign

Voximplant Kit sidebar redesign

Starting February 2, the sidebar in Voximplant Kit is getting a makeover. The redesign will significantly optimize the use of the screen space. The enhanced sidebar will include the following categories: Administration, Workspace, Reporting, History, and Setup. Every category will have its own icon. Some sidebar sections will have sub-menus that will open when you click the required section. To expand or collapse the sidebar, click the category icon again or use the arrow icon at the bottom of the sidebar.

The Rise of No-Code and iPaaS: The Best iPaaS Solutions in 2024

The Rise of No-Code and iPaaS: The Best iPaaS Solutions in 2024

In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.

The Hidden Costs of Online Booking Platforms: A 2024 Analysis

The Hidden Costs of Online Booking Platforms: A 2024 Analysis

Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?

10 Best Analytics Tools to Track Your Website Traffic in 2024

10 Best Analytics Tools to Track Your Website Traffic in 2024

Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.

Introducing OpenAI Realtime API Client

Introducing OpenAI Realtime API Client

OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.

How Automated Chatbots Enhance Customer Experience in Mobile Apps

How Automated Chatbots Enhance Customer Experience in Mobile Apps

Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.