VoIP providers minimize latency by supporting point-to-point SIP calls, operating a global POP network and maintaining modern codecs. Dip into our guide and choose your VoIP provider wisely.
2020-12-04
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Voximplant serverless architecture provides a simpler alternative to deploying traditional VoIP servers in a datacenter. Voximplant APIs offer developers scale and on-demand communications services. Learn how easily you can create VoIP services in the form of Voximplant-based apps.
2020-11-2714624
When a user connected to an enterprise PBX makes a VoIP phone call to a customer’s landline or mobile phone, the communications protocol has to be converted. In this article, we explain how gateways and SIP trunks enable interoperability between a PBX and the PSTN.
2020-11-1114602
Packet loss can be annoying since it causes communication breakdowns. In this article, you’ll learn what facilitates packet loss and how to fix it.
2020-09-2918136
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
2020-09-0121822
Voximplant enables your organization to make and receive calls directly in your CRM
2020-04-0732139
Even the smallest businesses make plenty of calls on a daily basis. However, this can interfere with work processes and make collaborations less productive. Adopting a technology capable of solving inconveniences associated with traditional phone systems can potentially be a huge benefit. Voice over Internet Protocol (VoIP) allows businesses to make calls over a computer or other data-driven devices. Also, it offers call forwarding, caller ID, voicemail, SMS, and video calls.
2019-10-2250541
G.722 is used in many SIP phones for HD voice support
2019-04-2668142
Voximplant now supports VoIP Push Notifications for calls to iOS SDK.
2016-12-2891690
Popular intranet service for small businesses runs with Voximplant.
2013-12-0389057
An effective omnichannel customer experience is all about prioritizing seamless customer engagement no matter where customers connect with your brand
2020-11-1013572
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
2020-11-1114302
With webhooks, your app always knows what happens on the server-side in real time. This makes webhooks ideal for integrating communications apps with events and data from other systems.
2020-11-1315513
Interactive voice response (IVR) systems are meant to make customer calls more efficient—but sometimes they get in the way.
2021-03-02166
Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.
2020-11-0913631
Adding peer-to-peer communications to an application is relatively straight-forward. Developers can leverage WebRTC APIs or a CPaaS service to quickly add real time voice and video to their web or mobile app. But, what if you want to hold a meeting with more than two people? How can you leverage powerful WebRTC APIs to build a multi party conferencing application?
2020-12-039230
Voice bots are AI-powered software that can understand natural language (NLU) and synthesize speech in order to converse with people. Voice bots can run automated call campaigns for various purposes, put data into your CRM and route calls to the appropriate agents.
2020-12-079924
Any contact center manager considering a new cloud communications solution needs to do their “due diligence” before choosing a provider, including those in small to medium enterprises. The stakes are high for SMEs because your needs are unique and there are significant differences in the available providers. Your decision not only affects your organization’s budget, but also its business processes, customer experiences, and agent work environment.
2021-01-155218
