VoIP providers minimize latency by supporting point-to-point SIP calls, operating a global POP network and maintaining modern codecs. Dip into our guide and choose your VoIP provider wisely.
Voximplant serverless architecture provides a simpler alternative to deploying traditional VoIP servers in a datacenter. Voximplant APIs offer developers scale and on-demand communications services. Learn how easily you can create VoIP services in the form of Voximplant-based apps.
When a user connected to an enterprise PBX makes a VoIP phone call to a customer’s landline or mobile phone, the communications protocol has to be converted. In this article, we explain how gateways and SIP trunks enable interoperability between a PBX and the PSTN.
Packet loss can be annoying since it causes communication breakdowns. In this article, you’ll learn what facilitates packet loss and how to fix it.
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
Voximplant enables your organization to make and receive calls directly in your CRM
Even the smallest businesses make plenty of calls on a daily basis. However, this can interfere with work processes and make collaborations less productive. Adopting a technology capable of solving inconveniences associated with traditional phone systems can potentially be a huge benefit. Voice over Internet Protocol (VoIP) allows businesses to make calls over a computer or other data-driven devices. Also, it offers call forwarding, caller ID, voicemail, SMS, and video calls.
G.722 is used in many SIP phones for HD voice support
Voximplant now supports VoIP Push Notifications for calls to iOS SDK.
Popular intranet service for small businesses runs with Voximplant.
We are excited to announce the new integration of Zendesk with Voximplant Kit.
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
Voximplant shares tips for improving your customer communications with omnichannel technology