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Tag: pstn

"callPSTN" now requires a caller id

Starting on April 25 we change our callPSTN API: “caller id” is no longer optional and must be specified.

Phone Number Masking

How often did you consider masking your private phone number?

Making calls via SIP registration

VoxImplant supports SIP Registrations - it registers on 3rd party SIP server as a customer and can make/receive calls using the customer account, now it's possible to make outbound calls using SIP registrations.

Click-to-call for web and mobile application

True click-to-call means that it's not about callback version when a call is initiated from the platform to both parties and connects them together, it means that call is initiated from the client side and goes via IP to the platform and then routed to the required destination.

Sandbox phone numbers for inbound calls testing

Buying real phone numbers for testing purposes isn't cool, what's cool? Sandbox phone numbers - they are very cheap (they aren't free just to let you test withdrawals as well) and you can buy a lot of them.

Call Tracking

Call tracking lets you analyze the effectiveness of marketing channels and optimize your campaigns accordingly.

Call queue with callback function

IVR tells customer that he can press some key (for example, # or *) to hangup the call, but stay in the queue. After customer's position in the queue was reached, system connects agent with the customer by calling customer's number.

Automated telephone surveys and notifications

Building automated telephone surveys and notifications has never been easier - with VoxImplant you can build even complex scenarios in minutes.

Using ACD module for call queuing

Call queuing is required to process inbound calls to PBX or contact center, callers are put into queue where they wait for a free operator and listening to some music.Call queuing is required to process inbound calls to PBX or contact center, callers are put into queue where they wait for a free operator and listening to some music.

Phone number connected to IVR

With VoxImplant you can buy a phone number and connect it to IVR built using VoxEngine scenario in minutes.

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