What are Push Notifications?
With push notifications, you can deliver to customers targeted in-app messages such as exclusive offers, product shipping information or payment reminders.
2020-10-08
180637Glossary
2020-10-08180637
What is Packet Loss?
Packet loss can be annoying since it causes communication breakdowns. In this article, you’ll learn what facilitates packet loss and how to fix it.
2020-09-29155562
What is Speech Analytics?
With speech analytics, companies can gain insights into contact center performance and how customers feel about their business.
2020-09-16153376
What is Short Code
Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages.
2020-08-24163458
What Is SMS Gateway
With SMS gateways, it’s possible to send bulk SMS messages without a mobile phone. In this article, we explain how SMS gateways work.
2020-08-18158077
Voximplant RCS Messaging | Samsung RCS Messaging | How Does RCS Work?
RCS, which stands for Rich Communications Services, is a next-gen SMS protocol. RCS aims to improve the functionality of default SMS messaging experience.
2020-08-10163412
What is Text-to-Speech?
Voximplant provides a Text-to-Speech API that allows you to communicate with customers all over the world using their native language.
2020-05-28165794
What is SIP Transport Layer Security?
TLS stands for Transport Layer Security. It is a cryptographic protocol providing end-to-end security for all types of data sent between users. If a URL link begins with ‘https,’ your browser establishes a connection via TLS. Moreover, TLS can be used while sending emails, files, conducting audio/video conferences, and implementing IP telephony.
2020-05-26155483
What is Voice SDK?
Voximplant’s Voice SDK helps you provide a high-quality voice calling experience for your staff and customers.
2020-04-07156528
What Is Automatic Call Distribution (ACD)?
Automatic Call Distribution or ACD is a commonly used telephony tool for call handling and routing. See how it works, where it can be used, what business benefits it provides, and so on.
2020-03-12174527
What Is Unified Communications?
UC (or Unified Communications) are a combination of real-time communication technologies, such as chats and document collaborations, integrated with offline communication methods that do not require the presence of a person (e-mail, voicemail, SMS, fax).
2019-11-11192010
What Is RPA Technology?
Robotic Process Automation (RPA) is a set of tools that allows companies to automate a range of activities. RPA interprets existing applications and performs tasks traditionally allotted to workers.
2019-11-11171735
Build conversational AI agents with ElevenLabs neural voice
Unlock the Full Power of Neural Text to Speech Sounds human-like. Power your applications with lifelike speech. Our low latency models are designed to enhance user interactions, making every conversation more engaging and realistic.
2024-12-123232
Guide to Enhancing Remote Team Training: From Onboarding to Advanced Learning With an LMS in Cloud Contact Centres
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1067445
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1465429
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-131732
Ultravox adds SIP to its Voice AI Services using Voximplant
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-291313
Cartesia Realtime TTS now available in Voximplant
Voximplant now includes a native Cartesia module for streaming, low-latency text-to-speech (TTS). You can use a single VoxEngine API to synthesize speech in real time, connect it to any call (PSTN, SIP, WebRTC, WhatsApp) and control playback from a Large Language Model (LLM) or other source, all inside VoxEngine.
2025-11-18380
OpenAI Client update: gpt-realtime GA alignment
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-103776
Introducing integration with ElevenLabs Conversational AI
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0915442