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Voice Bots for Online Stores

What the bots learned in five years

Expert Opinions on Storing Data in the Cloud

According to IDG researchers, 77% of companies today use cloud technology. On the other hand, with increasing popularity, they are becoming more susceptible to cyberthreats. According to Kaspersky Lab, every tenth (10%) leak of data from the cloud was a result of the provider’s actions, while a third of all cyber incidents in the cloud (33%) occurred from employee oversight.

What Is Unified Communications?

UC (or Unified Communications) are a combination of real-time communication technologies, such as chats and document collaborations, integrated with offline communication methods that do not require the presence of a person (e-mail, voicemail, SMS, fax).

What Is RPA Technology?

It is common for workers to spend a significant chunk of their working day on repetitive, routine tasks. This generates a demand for a technique making such operations automatic. Luckily, there is a solution that not only fulfills this task but is expected to reach an even higher potential.

Streaming introduction

We’re glad to announce that Voximplant now supports integration with popular streaming platforms such as Twitch and YouTube.

Recommendations for calls to China

China implemented several restrictions for incoming international calls as a part of regulations on communications and strict spam monitoring.

Voice Over IP (VoIP)

Even the smallest businesses make plenty of calls on a daily basis. However, this can interfere with work processes and make collaborations less productive. Adopting a technology capable of solving inconveniences associated with traditional phone systems can potentially be a huge benefit. Voice over Internet Protocol (VoIP) allows businesses to make calls over a computer or other data-driven devices. Also, it offers call forwarding, caller ID, voicemail, SMS, and video calls.

What is IVR System (Interactive Voice Response)?

The growing demand for IVR systems is driven by the convenience of faster first contact resolution and richer customer experience. These days, IVR systems are implemented in practically all areas of business and their respective applications, such as finance, retail, telecom, etc. While it’s hard to imagine the business context without IVR, there is still a lot to learn about how this technology works.

What to Expect for UCaaS: AI, Seamless Integration, and Market on Absorption

Interview with Alexey Aylarov: Are we approaching the era of takeovers?

How to cut HR workload in half with the bot recruiter

Case studies from the largest fast food chains

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    Voice Bots for Online Stores

    News
    • 2
    • 10

    Expert Opinions on Storing Data in the Cloud

    News
    • 3
    • 10

    What Is Unified Communications?

    News
    • 4
    • 10

    What Is RPA Technology?

    News
    • 5
    • 10

    Streaming introduction

    HowTo's
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    • 10

    Recommendations for calls to China

    News
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    • 10

    Voice Over IP (VoIP)

    News
    • 8
    • 10

    What is IVR System (Interactive Voice Response)?

    News
    • 9
    • 10

    What to Expect for UCaaS: AI, Seamless Integration, and Market on Absorption

    News
    • 10
    • 10

    How to cut HR workload in half with the bot recruiter

    News

Blog

Voice Bots for Online Stores

What the bots learned in five years

Expert Opinions on Storing Data in the Cloud

According to IDG researchers, 77% of companies today use cloud technology. On the other hand, with increasing popularity, they are becoming more susceptible to cyberthreats. According to Kaspersky Lab, every tenth (10%) leak of data from the cloud was a result of the provider’s actions, while a third of all cyber incidents in the cloud (33%) occurred from employee oversight.

What Is Unified Communications?

UC (or Unified Communications) are a combination of real-time communication technologies, such as chats and document collaborations, integrated with offline communication methods that do not require the presence of a person (e-mail, voicemail, SMS, fax).

What Is RPA Technology?

It is common for workers to spend a significant chunk of their working day on repetitive, routine tasks. This generates a demand for a technique making such operations automatic. Luckily, there is a solution that not only fulfills this task but is expected to reach an even higher potential.

Streaming introduction

We’re glad to announce that Voximplant now supports integration with popular streaming platforms such as Twitch and YouTube.

Recommendations for calls to China

China implemented several restrictions for incoming international calls as a part of regulations on communications and strict spam monitoring.

Voice Over IP (VoIP)

Even the smallest businesses make plenty of calls on a daily basis. However, this can interfere with work processes and make collaborations less productive. Adopting a technology capable of solving inconveniences associated with traditional phone systems can potentially be a huge benefit. Voice over Internet Protocol (VoIP) allows businesses to make calls over a computer or other data-driven devices. Also, it offers call forwarding, caller ID, voicemail, SMS, and video calls.

What is IVR System (Interactive Voice Response)?

The growing demand for IVR systems is driven by the convenience of faster first contact resolution and richer customer experience. These days, IVR systems are implemented in practically all areas of business and their respective applications, such as finance, retail, telecom, etc. While it’s hard to imagine the business context without IVR, there is still a lot to learn about how this technology works.

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Rapid callback app development

Check this step-by-step tutorial to build your callback app.

Screen Sharing in Voximplant

Screen Sharing allows you to share information on your screen during a call. You can share the entire screen or one of the active windows.

VoxImplant iOS SDK update - background mode support is now available

Did you miss the background mode?

Connecting Dialogflow agent to outbound calls

Smart voice bot that can talk with your customers can be implemented not only for inbound calls, but also for outbound ones

Safari 11 support

The latest version of our Web SDK is fully compatible with the new Safari 11 audio/video calls support.

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