The KFC Case Study: COVID-19 Hotline for Employees

KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.

How to Conduct Remote Business Effectively

The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.

TLS support for SIP calls

Easily enable TLS for outgoing SIP calls

PBX Phone System Guide

A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.

What Is Automatic Call Distribution (ACD)?

Automatic Call Distribution or ACD is a commonly used telephony tool for call handling and routing. See how it works, where it can be used, what business benefits it provides, and so on.

Softphone Guide — Overview & Definition

Softphones let you make calls over the Internet. How do they work? Does a software-based phone bring business benefits? Read on to learn everything you need.

Voximplant at Call & Contact Centre Expo 2020

Voximplant at Call & Contact Centre Expo 2020

Customized intelligent cloud contact center for your company. Interested? Let’s meet up!

Voximplant is pleased to invite you to the conference and exhibition Enterprise Connect 2020, March 30th – April 2nd, 2020.

Please meet the new and improved version of Smartcalls - Voximplant Kit

MAU and IP Messaging Billing Update

Learn more about subscription plan charges