Statistics show that 60% of customers prefer voice communications. The click-to-call technology simplifies communication with customers, provides faster service and allows them to call your contact center without extra effort.
due to click-to-call ads and client data transmission
of a phone call compared to a toll-free number and the callback service
Your customers can call you from anywhere in the world via the Internet
Ready-to-use SDK for fast and easy integration
The SDK for web and mobile platforms allows developers to easily embed online click-to-call into business applications and webpages. The SDK uses WebRTC to offer the best quality of communication.
Security and Scalability
The communication between the SDK and the platform is encrypted. The number of simultaneous calls supported depends on a business’s requirements, and the system will scale accordingly.
Flexible telephony integration options
The calls from the SDK can be forwarded to the real phone number (PSTN) or to the VoIP system using SIP protocol. In case of forwarding to the VoIP system, additional customer information can be sent to the contact center for better and faster customer service.
Online click-to-call from Voximplant significantly improves customer experience and offers useful features, such as:
Calls to phone numbers in more than 190 countries
SDKs for Web, iOS and Android platforms
SIP support for VoIP integration
High audio quality
Allowing customers to easily connect with support representatives through a click-to-call button on a website or mobile app.
Enabling potential customers to swiftly connect with a sales representative by clicking a call button on a landing page or email.
Facilitating easy scheduling of appointments with a click-to-call feature on a business's website or mobile app.
Automate customer service through click-to-call and further reduce the amount of time customers have to wait for a representative to answer their queries.
Enable remote consultations between professionals, such as doctors and clients, and reduce the amount of time needed to arrange a meeting.
Enables companies to increase customer engagement levels and reduce the response time by providing them with quicker ways to contact customer support and sales teams.
Don't compromise on quality — get top‑notch services at affordable prices.