Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-20
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In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.
2023-03-092992
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
2022-11-213172
Voximplant shares tips for improving your customer communications with omnichannel technology
2022-08-302101
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-102477
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-032256
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-123533
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-252677
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
2022-04-223680
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-202571
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
2022-04-125961
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-252916
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
2022-02-224689
Listen to Episode 6 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-08-1920876
Listen to Episode 12 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-3010440
The good news never ends – Voximplant now has HIPAA compliance and can offer BAAs (Business Associate Agreements). We are always working to make things easy and secure for you, constantly demonstrating that Voximplant is a company you can trust.
2021-10-1318126
Learn about the most recent improvements in Voximplant video conferences. Enjoy even better video quality without freezing and delays, and record your conferences whenever you want. Read more below.
2021-08-1820767
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
2022-01-266472
Listen to Episode 11 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-1911844
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
2021-12-2011289
