Choose Between Inbound and Outbound Call Center
This article aims to outline the differences between inbound and outbound call centers. Read on if you are trying to decide which type of call center is best for your business.
2020-07-28
60208Tag: call center
2020-07-2860208
Call Center Automation
Call center automation utilizes your resources more efficiently while also providing better customer service
2020-01-0685276
Tips for improving your customer communications with omnichannel technology
Voximplant shares tips for improving your customer communications with omnichannel technology
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Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
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Creating a Сloud PBX on Voximplant Platform
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
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Product Manifesto - From Episode 18 of the PM Leaders Podcast
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10 tips for choosing your CPaaS
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Integrating Voximplant Platform with Zoho CRM
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
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Introducing Easy to Customize Video Conferencing
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Extensions in Voximplant Kit - speed and convenience of communication with your customers
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2022-04-128866