
Move Over CTI, Direct CRM Integrations Rule
Computer telephony integration (CTI) connectors deliver increased contact center efficiency and better customer experiences, but their cost and complexity has limited adoption to large enterprises.
Computer telephony integration (CTI) connectors deliver increased contact center efficiency and better customer experiences, but their cost and complexity has limited adoption to large enterprises.
With the new Voximplant SIP Webphone Extension for Zoho CRM, making calls and automatically tracking call history has never been easier
Voximplant enables your organization to make and receive calls directly in your CRM
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
We are excited to announce the new integration of Zendesk with Voximplant Kit.
Listen to Episode 14 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!