Blog
Smartcalls at Web Summit 2018 (Lisbon)
How we presented our visual tool for call automation at one of the largest annual technology conference.
Voximplant now supports IPv6 | Usage tips
Voximplant has implemented the support of IPv6 for p2p calls. Since there are some usage nuances, we wrote the article on it.
Cloud-side JavaScript "Promise" handling update
Make sure to use "catch" method on promises!
High quality Text-to-Speech powered by WaveNet is now available
HD Text-to-Speech from Google powered by WaveNet is now available to all our developers.
"callPSTN" now requires a caller id
Starting on April 25 we change our callPSTN API: “caller id” is no longer optional and must be specified.
Audio and Video record`s URL length can be more than 255 characters.
To make our platform better we are now removing the limit, so URL length can be longer than 255 characters.
Lossless audio recording support
Voximplant now can save audio without compression.
ES7/2017 JavaScript syntax support
Both our cloud JavaScript engine and Web JavaScript editor now support modern JavaScript syntax.
Safari 11 support
The latest version of our Web SDK is fully compatible with the new Safari 11 audio/video calls support.
Messaging update
A brand-new messaging API was added across Web, Android and iOS SDK.
Hot Summer Speech-to-Text Updates
Following Google’s release of new Speech API, we are happy to announce improved quality of call records transcription.
Effective Strategies for Boosting Remote Employee Motivation
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
How Automated Chatbots Enhance Customer Experience in Mobile Apps
Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.
The Rise of No-Code and iPaaS: The Best iPaaS Solutions in 2024
In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
No-Code App Builders: How To Build Your Own App In 2025
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
10 Best Analytics Tools to Track Your Website Traffic in 2024
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
15 Phrases That Show Empathy in Customer Service
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.