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How Enterprise PBXs Connect to PSTN

How Enterprise PBXs Connect to PSTN

When a user connected to an enterprise PBX makes a VoIP phone call to a customer’s landline or mobile phone, the communications protocol has to be converted. In this article, we explain how gateways and SIP trunks enable interoperability between a PBX and the PSTN.

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What is WebSocket?

What is WebSocket?

Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.

What Is a Cloud Contact Center?

What Is a Cloud Contact Center?

A cloud contact center is a cloud-hosted software solution that offers tools, applications and services for organizations to deliver excellent customer service across multiple channels, including voice, SMS, messengers, social media and more.

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