Voice Recognition API captures human speech in real-time, transcribes it, and returns it via text. By converting speech to text, you can process live or prerecorded audio, and receive transcriptions and summaries/interpretations with high speed and precision.
2020-04-07
111916
Dedicating the time and effort to make sales phone calls is not easy. It takes meticulous hours for the sales team to improve motivational techniques, adopt smart product positioning, and invest in new technology. Why not simplify this process with an automated call dialer?
2020-04-07112012
AI-powered, adaptable, and effortless contact center software by Voximplant optimizes traditional conversation flows. Bridge together all interactions: phone, chat, text message, email, social media, and other communication channels. Provide intuitive customer care from the first greeting.
2020-04-07110753
The Voximplant Kit now includes a new scenario autosave feature. Now you don’t have to worry that some changes you made to the scenario might be lost if you forgot to save these changes.
2020-04-07111889
Nowadays, the spread of COVID-19 is an urgent problem affecting businesses worldwide. With work conditions changing daily, companies are trying to establish continuous communication with customers, employees, and partners in order to be able to exchange information quickly and keep everyone safe and healthy. For this reason, the hotline has become an indispensable tool for any business. Hotlines can be used
2020-04-07108338
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
2020-03-26119825
The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.
2020-03-19111584
A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.
2020-03-12117024
Automatic Call Distribution or ACD is a commonly used telephony tool for call handling and routing. See how it works, where it can be used, what business benefits it provides, and so on.
2020-03-12121054
Softphones let you make calls over the Internet. How do they work? Does a software-based phone bring business benefits? Read on to learn everything you need.
2020-03-10112495
Voximplant at Call & Contact Centre Expo 2020
2020-02-27115446
Voximplant is pleased to invite you to the conference and exhibition Enterprise Connect 2020, March 30th – April 2nd, 2020.
2020-02-18114765
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-051081
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-211165
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-20637
In the ever-evolving world of e-commerce, data is king. For Shopify store owners, leveraging the right analytics tools can mean the difference between stagnation and explosive growth. Let's explore some of the most powerful options available in 2024 that can help you unlock your store's full potential.
2024-07-072597
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
2024-11-21686
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-222764
Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
2024-12-2225
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2221
