
The KFC Case Study: COVID-19 Hotline for Employees
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.

KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.

Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling

Use Realtime API in VoxEngine to build speech-to-speech voice AI with data residency control. Set baseUrl to any OpenAI Realtime-compatible endpoint, including Azure EU deployments, and control where call audio is processed

Voximplant now includes a native Grok module that connects any Voximplant call to xAI’s Grok Voice Agent API for real-time, speech-to-speech conversations. With a single VoxEngine scenario, you can interact via audio with Grok over phone numbers, SIP trunks and infrastructure, WhatsApp Business, or WebRTC into Grok — all without building custom media gateways or WebSocket streaming infrastructure.

Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.

Voximplant now supports Inworld's Realtime API, so you can bring Inworld's expressive, conversation-aware agents into real phone calls, SIP, and WhatsApp without custom media infrastructure

Voximplant has added Secrets, a dedicated credential store for API keys, tokens, and other sensitive values that VoxEngine scenarios need at runtime

Voximplant now lets developers build full-cascade voice AI pipelines in VoxEngine without sacrificing turn-taking quality.

A practical guide to running a compliant voice AI stack on Voximplant: EU data residency, compliance documentation, and what to verify at each layer — telephony, LLM, STT, and TTS