
The KFC Case Study: COVID-19 Hotline for Employees
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.