The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-17
8602Tag: Contact Center AI
2022-01-178602
Choosing Ecommerce Contact Center Technology: Challenges and Features to Consider
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
2020-11-1152811
Contact Center AI
AI-powered, adaptable, and effortless contact center software by Voximplant optimizes traditional conversation flows. Bridge together all interactions: phone, chat, text message, email, social media, and other communication channels. Provide intuitive customer care from the first greeting.
2020-04-0770384
Tips for improving your customer communications with omnichannel technology
Voximplant shares tips for improving your customer communications with omnichannel technology
2022-08-303950
It's Not About Talking, It’s About Listening - From Episode 1 of The On-Demand Leaders Podcast
2022-03-014988
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-033880
Integrating Voximplant Platform with Zoho CRM
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
2022-11-215101
Extensions in Voximplant Kit - speed and convenience of communication with your customers
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
2022-04-127970
Introducing Easy to Customize Video Conferencing
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
2022-04-225514
The Ultimate Guide to Call Tracking: Benefits and Implementation with Voximplant
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-203436
Product Manifesto - From Episode 18 of the PM Leaders Podcast
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-253922