Tipos de IVR
Descubre los tipos de IVR que se pueden implementar en un call center y otros sectores de la economía para ayudar a automatizar los procesos y mejorar la relación con cada cliente. ☎
2020-09-28
53423Blog
2020-09-2853423
Why WebSockets are Great for Integrating Real Time Services into your Communications Application
The WebSocket protocol (commonly referred to as “WebSockets”) enables real time interactive data exchanges between clients and servers, and application-to-application. It is ideal for connecting communications applications to services offered by specialized cloud providers.
2020-09-25143517
Improve Transcription and Leverage Advanced features with Google Speech Beta Features
Voximplant has released an option for enabling Google Cloud Speech-to-Text (STT) Beta features.
2020-09-24130619
¿Qué es un IVR?
▷ Aprende sobre que es un IVR, que significan sus siglas y como funciona con ejemplos claros y prácticos. Al final encontrarás recursos gratuitos para crear tu IVR en minutos en el ❷⓿❷❶
2020-09-2059007
What is Speech Analytics?
With speech analytics, companies can gain insights into contact center performance and how customers feel about their business.
2020-09-16156147
Introducing Voximplant Kit Contact Center
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-14140951
CRM: Cloud-Based Or On-Premise? Main Differences
When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
2020-09-08184731
Voice Bots for Online Stores
What the bots learned in five years
2019-11-12168882
New voice synthesis options for your telephony app powered by Microsoft Azure
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
2020-09-01140304
Why You Should Jump On Flutter for Your Real Time Communications App Today
Flutter is a new mobile application development environment that arrived on the scene in early 2019 and has attracted a lot of attention.
2020-09-01140176
Stop Worrying About Fixed vs Non-Fixed VoIP Phone Numbers
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
2020-09-01140165
What is Short Code
Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages.
2020-08-24166263
Comparing Chili Piper and 6 Competitors: A Detailed Review
Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
2024-12-2272150
Deepgram Voice Agent now available in Voximplant
Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.
2025-12-17908
What Is a Voice AI Orchestration Platform?
Learn how a Voice AI Orchestration Platform connects LLMs, STT/TTS, turn‑taking, and telephony (PSTN, SIP, WebRTC) to build reliable real‑time voice agents. See benefits, architecture, and how Voximplant helps.
2025-10-272339
Inworld Text-to-Speech now available in Voximplant
Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.
2025-12-081803
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1768034
Ultravox adds SIP to its Voice AI Services using Voximplant
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-292259
Introducing integration with ElevenLabs Conversational AI
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0917096
OpenAI Client update: gpt-realtime GA alignment
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-106427