Tipos de IVR
Descubre los tipos de IVR que se pueden implementar en un call center y otros sectores de la economía para ayudar a automatizar los procesos y mejorar la relación con cada cliente. ☎
2020-09-28
53884Blog
2020-09-2853884
Why WebSockets are Great for Integrating Real Time Services into your Communications Application
The WebSocket protocol (commonly referred to as “WebSockets”) enables real time interactive data exchanges between clients and servers, and application-to-application. It is ideal for connecting communications applications to services offered by specialized cloud providers.
2020-09-25161928
Improve Transcription and Leverage Advanced features with Google Speech Beta Features
Voximplant has released an option for enabling Google Cloud Speech-to-Text (STT) Beta features.
2020-09-24149217
¿Qué es un IVR?
▷ Aprende sobre que es un IVR, que significan sus siglas y como funciona con ejemplos claros y prácticos. Al final encontrarás recursos gratuitos para crear tu IVR en minutos en el ❷⓿❷❶
2020-09-2059634
What is Speech Analytics?
With speech analytics, companies can gain insights into contact center performance and how customers feel about their business.
2020-09-16174318
Introducing Voximplant Kit Contact Center
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-14159116
CRM: Cloud-Based Or On-Premise? Main Differences
When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
2020-09-08203065
Voice Bots for Online Stores
What the bots learned in five years
2019-11-12186646
New voice synthesis options for your telephony app powered by Microsoft Azure
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
2020-09-01161205
Why You Should Jump On Flutter for Your Real Time Communications App Today
Flutter is a new mobile application development environment that arrived on the scene in early 2019 and has attracted a lot of attention.
2020-09-01157954
Stop Worrying About Fixed vs Non-Fixed VoIP Phone Numbers
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
2020-09-01158797
What is Short Code
Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages.
2020-08-24184693
Ultravox adds SIP to its Voice AI Services using Voximplant
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-296208
Voice AI agents can now act, not just talk: introducing the VoxEngine MCP Client
Voximplant now includes a native MCP Client for VoxEngine, giving developers direct connectivity to any MCP server and full control over every tool call
2026-06-03145
Voximplant adds enhanced pipeline options for Voice AI
Voximplant now lets developers build full-cascade voice AI pipelines in VoxEngine without sacrificing turn-taking quality.
2026-03-262619
Inworld Text-to-Speech now available in Voximplant
Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.
2025-12-0812148
Voximplant Kit updates. April 2025
Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.
2025-05-1531669
Secrets for secure credential storage
Voximplant has added Secrets, a dedicated credential store for API keys, tokens, and other sensitive values that VoxEngine scenarios need at runtime
2026-04-27671
Extend Cartesia Line Agents to SIP, WhatsApp, and Global Phone Networks
Voximplant now includes a native Cartesia Line / Agents connector that connects any Voximplant call to a Cartesia Line voice agent for real-time, speech-to-speech conversations—over PSTN, SIP, WebRTC, or WhatsApp Business Calling—without building custom media gateways or WebSocket streaming infrastructure.
2026-02-116375
New WebSocket privacy feature for compliance-oriented environments
Voximplant has added a WebSocket privacy option that redacts message payloads from logs across all WebSocket-based services – Voice AI connectors and external speech system – and speech control modules
2026-04-23851