Voximplant Kit updates
The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!
The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!
Introducing the new features added to Voximplant Kit! Sidebar redesign, integration with HubSpot, new answering machine detection model for USA, new user status log filters and more!
We are informing you that starting from March 15, 2024 all historical data in Voximplant Kit will be stored for 1.5 years
Starting February 2, the sidebar in Voximplant Kit is getting a makeover. The redesign will significantly optimize the use of the screen space. The enhanced sidebar will include the following categories: Administration, Workspace, Reporting, History, and Setup. Every category will have its own icon. Some sidebar sections will have sub-menus that will open when you click the required section. To expand or collapse the sidebar, click the category icon again or use the arrow icon at the bottom of the sidebar.
Dear clients! We are excited to introduce the new features added to Voximplant Kit in autumn 2023! New features include: managing agent statuses, message templates, duration filter in call history, blind transfer to users and more!
Voximplant Kit presents the recent updates! New settings for answering machine detector, agent notes for conversations, background noise in calls, new filters in call and messaging history and much more!
Voximplant Kit will soon introduce the updated status management mechanism to streamline your work. We will hide the «Receive new» switch and add the ability to schedule your next status. We will also move the essential tools, like Profile settings, agent’s Live statistics, Help center, Softphone, and Internal chat, from the bottom menu to the top bar for easier visual navigation.
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
We are excited to announce the new integration of Zendesk with Voximplant Kit.