The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
In this article, we'll explore the key features that distinguish various CCaaS (Contact Center as a Service) solutions and highlight what businesses need to focus on to stay efficient in 2024 and beyond.
In today's business world, sales, support, and marketing teams often have to use multiple different systems to interact with customers. This can lead to inefficiencies, data loss, and customer dissatisfaction. The new Voximplant Kit integration with HubSpot brings together telephony and CRM into a single system.
In the ever-evolving world of e-commerce, data is king. For Shopify store owners, leveraging the right analytics tools can mean the difference between stagnation and explosive growth. Let's explore some of the most powerful options available in 2024 that can help you unlock your store's full potential.
In today's fast-paced digital landscape, crafting compelling email campaigns is crucial for business success. However, traditional email design methods can be time-consuming and resource-intensive. Enter the world of email builders - innovative tools that are transforming the way marketers create and deploy email campaigns.
Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?
As we step into 2024, virtual phone systems equipped with sophisticated analytics are emerging as game-changers in the business communication landscape.
Transactional emails are essential for business-customer communication, conveying important information like welcome emails and order confirmations. Choosing the right email delivery system is crucial. We've analyzed over 100 tools and curated the top 10 solutions for 2024.
Chatbots have become indispensable tools for businesses seeking to streamline customer interactions, automate processes, and boost lead generation. Let's explore the landscape of chatbot creation tools and highlight some of the leading platforms available in 2024.