Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
Tag: contact center
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Listen to Episode 13 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
We are excited to announce the new integration of Zendesk with Voximplant Kit.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.