Dear clients! We are excited to introduce the new features added to Voximplant Kit in autumn 2023! New features include: managing agent statuses, message templates, duration filter in call history, blind transfer to users and more!
Voximplant Kit presents the recent updates! New settings for answering machine detector, agent notes for conversations, background noise in calls, new filters in call and messaging history and much more!
Voximplant Kit will soon introduce the updated status management mechanism to streamline your work. We will hide the «Receive new» switch and add the ability to schedule your next status. We will also move the essential tools, like Profile settings, agent’s Live statistics, Help center, Softphone, and Internal chat, from the bottom menu to the top bar for easier visual navigation.
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
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