We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
2024-07-08
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The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!
2024-04-12383
Introducing the new features added to Voximplant Kit! Sidebar redesign, integration with HubSpot, new answering machine detection model for USA, new user status log filters and more!
2024-02-14545
We are informing you that starting from March 15, 2024 all historical data in Voximplant Kit will be stored for 1.5 years
2024-02-15436
Starting February 2, the sidebar in Voximplant Kit is getting a makeover. The redesign will significantly optimize the use of the screen space. The enhanced sidebar will include the following categories: Administration, Workspace, Reporting, History, and Setup. Every category will have its own icon. Some sidebar sections will have sub-menus that will open when you click the required section. To expand or collapse the sidebar, click the category icon again or use the arrow icon at the bottom of the sidebar.
2024-01-26581
Dear clients! We are excited to introduce the new features added to Voximplant Kit in autumn 2023! New features include: managing agent statuses, message templates, duration filter in call history, blind transfer to users and more!
2023-12-29694
Voximplant Kit presents the recent updates! New settings for answering machine detector, agent notes for conversations, background noise in calls, new filters in call and messaging history and much more!
2023-10-19904
Voximplant Kit will soon introduce the updated status management mechanism to streamline your work. We will hide the «Receive new» switch and add the ability to schedule your next status. We will also move the essential tools, like Profile settings, agent’s Live statistics, Help center, Softphone, and Internal chat, from the bottom menu to the top bar for easier visual navigation.
2023-07-19866
Explore how Salesforce telephony integration elevates customer interactions and agent productivity. Discover how to leverage this powerful tool for personalized and efficient experiences, boosting customer satisfaction and driving business growth.
2024-06-06515
Transactional emails are essential for business-customer communication, conveying important information like welcome emails and order confirmations. Choosing the right email delivery system is crucial. We've analyzed over 100 tools and curated the top 10 solutions for 2024.
2024-07-07240
Seamlessly build apps for creators and coaches in 2024 using the best app builders available.
2024-07-07215
In today's business world, sales, support, and marketing teams often have to use multiple different systems to interact with customers. This can lead to inefficiencies, data loss, and customer dissatisfaction. The new Voximplant Kit integration with HubSpot brings together telephony and CRM into a single system.
2024-01-243185
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
2023-03-306473
In the ever-evolving world of e-commerce, data is king. For Shopify store owners, leveraging the right analytics tools can mean the difference between stagnation and explosive growth. Let's explore some of the most powerful options available in 2024 that can help you unlock your store's full potential.
2024-07-07188
As we step into 2024, virtual phone systems equipped with sophisticated analytics are emerging as game-changers in the business communication landscape.
2024-07-07199
In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.
2024-07-08341
