Better ACD operator status API
You can now get current status and receive status change notifications
You can now get current status and receive status change notifications
Call queuing is required to process inbound calls to PBX or contact center, callers are put into queue where they wait for a free operator and listening to some music.Call queuing is required to process inbound calls to PBX or contact center, callers are put into queue where they wait for a free operator and listening to some music.