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Omni-Channel Platform

Omni-Channel Platform

Omni channel (“all”, “every”) is a strategy to remove the boundaries between different sales and marketing platforms – traditional street-side, social selling, telecoms, websites, and social media.

Expert Opinions on Storing Data in the Cloud

Expert Opinions on Storing Data in the Cloud

According to IDG researchers, 77% of companies today use cloud technology. On the other hand, with increasing popularity, they are becoming more susceptible to cyberthreats. According to Kaspersky Lab, every tenth (10%) leak of data from the cloud was a result of the provider’s actions, while a third of all cyber incidents in the cloud (33%) occurred from employee oversight.

Recommendations for calls to China

Recommendations for calls to China

China implemented several restrictions for incoming international calls as a part of regulations on communications and strict spam monitoring.

Voice Over IP (VoIP)

Voice Over IP (VoIP)

Even the smallest businesses make plenty of calls on a daily basis. However, this can interfere with work processes and make collaborations less productive. Adopting a technology capable of solving inconveniences associated with traditional phone systems can potentially be a huge benefit. Voice over Internet Protocol (VoIP) allows businesses to make calls over a computer or other data-driven devices. Also, it offers call forwarding, caller ID, voicemail, SMS, and video calls.

Management API Client Libraries

Management API Client Libraries

There are client libraries for a number of popular languages to help you with app development whether the language you use.

How Automated Chatbots Enhance Customer Experience in Mobile Apps

How Automated Chatbots Enhance Customer Experience in Mobile Apps

Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.

Voximplant Kit updates. January 2025

Voximplant Kit updates. January 2025

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

Voximplant Kit updates. April 2025

Voximplant Kit updates. April 2025

Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.

No-Code App Builders: How To Build Your Own App In 2025

No-Code App Builders: How To Build Your Own App In 2025

Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!