Improve Transcription and Leverage Advanced features with Google Speech Beta Features
Voximplant has released an option for enabling Google Cloud Speech-to-Text (STT) Beta features.
2020-09-24
69751Blog
2020-09-2469751
What is Speech Analytics?
With speech analytics, companies can gain insights into contact center performance and how customers feel about their business.
2020-09-1672735
Introducing Voximplant Kit Contact Center
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-1478600
CRM: Cloud-Based Or On-Premise? Main Differences
When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
2020-09-0892145
Voice Bots for Online Stores
What the bots learned in five years
2019-11-12108391
New voice synthesis options for your telephony app powered by Microsoft Azure
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
2020-09-0175373
Why You Should Jump On Flutter for Your Real Time Communications App Today
Flutter is a new mobile application development environment that arrived on the scene in early 2019 and has attracted a lot of attention.
2020-09-0179666
Stop Worrying About Fixed vs Non-Fixed VoIP Phone Numbers
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
2020-09-0178238
What is Short Code
Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages.
2020-08-2484018
TCP vs UDP: A Guide to Choosing the Best SIP Transport Protocol
The SIP protocol supports transport over TCP and UDP with each having its advantages and disadvantages. In addition, security considerations may drive you to consider the TLS protocol
2020-08-2491309
Introducing Voximplant’s A2P SMS API
Voximplant has a dedicated A2P (Application to Person) SMS API for high-volume messaging needs.
2020-08-2075687
How to provide better customer support?
Customers are now much better informed than ever before and there are so many products, services and solutions that users can choose from. If you do not offer them what they want and are looking for, you can easily lose customers.
2020-06-2976053
Product Manifesto - From Episode 18 of the PM Leaders Podcast
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-256166
The Ultimate Guide to Call Tracking: Benefits and Implementation with Voximplant
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-205878
10 tips for choosing your CPaaS
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-1021384
Moving Fast With Confidence - From Episode 17 of the PM Leaders Podcast
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-206075
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-0320853
Two-factor authentication & Custom agent statuses in Voximplant Kit
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-1222283
Integrating Voximplant Platform with Zoho CRM
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
2022-11-2122346
How to Set Up a Customer Support Center with Voximplant Kit
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
2023-03-305824