The WebSocket protocol (commonly referred to as “WebSockets”) enables real time interactive data exchanges between clients and servers, and application-to-application. It is ideal for connecting communications applications to services offered by specialized cloud providers.
2020-09-25
107721
Voximplant has released an option for enabling Google Cloud Speech-to-Text (STT) Beta features.
2020-09-24102998
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-14112710
When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
2020-09-08129617
What the bots learned in five years
2019-11-12141936
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
2020-09-01109448
Flutter is a new mobile application development environment that arrived on the scene in early 2019 and has attracted a lot of attention.
2020-09-01113144
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
2020-09-01112243
The SIP protocol supports transport over TCP and UDP with each having its advantages and disadvantages. In addition, security considerations may drive you to consider the TLS protocol
2020-08-24129417
Voximplant has a dedicated A2P (Application to Person) SMS API for high-volume messaging needs.
2020-08-20111241
Customers are now much better informed than ever before and there are so many products, services and solutions that users can choose from. If you do not offer them what they want and are looking for, you can easily lose customers.
2020-06-29109537
Sending an SMS message from Python is simple. Using the Voximplant platform, you just need to setup some credentials, pick a phone number, and use a simple API command
2020-08-04114968
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
2024-11-193768
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-31562
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-213997
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-204016
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
2024-11-214620
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-173377
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-103004
Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
2024-12-223968
