We recently added IBM Watson™ Text-to-Speech to our list of speech synthesis engine options, expanding the number of voices you dynamically synthesize as part of phone and web calls.
2020-07-28
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With the new Voximplant SIP Webphone Extension for Zoho CRM, making calls and automatically tracking call history has never been easier
2020-06-25113387
To avoid unwanted calls and make life easier for both your call center employees and customers, it is necessary to create well-thought-out scenarios for callback, because there is a fine line between persistence and intrusiveness.
2020-07-0899607
Voximplant was the first CPaaS to have a publicly available Dialogflow Connector that lets you connect a machine Learning-based virtual agent directly into an inbound or outbound phone call without losing full telephony control.
2020-07-17120474
A virtual agent is an AI-based software program that communicates through voice or text. A virtual agent is also known as an intelligent virtual agent (IVA), virtual rep, or virtual chat agent.
2020-07-07115175
A cloud-based CRM system is an essential tool for any modern customer-facing department. As your business grows, the amount of data that you need to collect, track and manage increases, and this is where a cloud-based CRM system comes to the rescue.
2020-06-2996307
If your plans include setting up a virtual contact center and finding ways to dramatically improve your customer service and sales, we can name at least 7 reasons for you to consider Voximplant.
2020-06-1898931
Our voices transmit an incredible amount of information including our identities. Everyone’s voice is unique, which allows us to recognize someone we know based on their voice over the phone. The use of voice for identification is known as voice biometrics.
2020-06-10114749
Today we'll talk about how to create a well-performing IVR system and what you should pay attention to before you begin.
2020-06-16102016
Customers are always glad to provide you with their feedback if you: a) ask for it the right way; b) actually use what they say to improve the quality of your service and/or product. So, in this article, we'll review seven effective ways to collect and use customers’ reviews and general feedback.
2020-06-1198013
With Live Logs, you can now do the same thing for real historical calls too - and it is synchronized with any recordings made during the call too.
2020-06-0968387
Companies conduct phone surveys both to identify market trends and improve the customer experience. In this case, voice bots are an appropriate option since their implementation takes less time and frees up operators for more complex tasks
2020-06-0265207
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-31507
Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
2024-12-223952
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-213994
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
2024-11-223672
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
2024-09-244072
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2211135
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-173369
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-223533
