Skill Groups Migration Guide

Skill groups are going to be deprecated as of 01.01.2020

Call Center Automation

Call center automation utilizes your resources more efficiently while also providing better customer service

Session Initiation Protocol Telephony

Session Initiation Protocol (SIP) is a signaling protocol that is used to manage multimedia communications, such as voice and video calls

Speech synthesis and voice recognition are now twice as fast in Voximplant Kit

Call Routing Systems

Make, receive and route calls according to your business requirements

Omni-Channel Platform

Omni channel (“all”, “every”) is a strategy to remove the boundaries between different sales and marketing platforms – traditional street-side, social selling, telecoms, websites, and social media.

Key-Value Storage

A way for Voximplant applications to store and retrieve key-value pairs

WebSocket Introduction

WebSocket, an advanced standard for full-duplex (two-way) communication between a client and a third-party service in real-time is now supported in Voximplant.

Voice Bots for Online Stores

What the bots learned in five years

Expert Opinions on Storing Data in the Cloud

According to IDG researchers, 77% of companies today use cloud technology. On the other hand, with increasing popularity, they are becoming more susceptible to cyberthreats. According to Kaspersky Lab, every tenth (10%) leak of data from the cloud was a result of the provider’s actions, while a third of all cyber incidents in the cloud (33%) occurred from employee oversight.