Creating a Сloud PBX on Voximplant Platform
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
2022-01-26
54341Blog
2022-01-2654341
The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-1754536
Enhance Customer Service Results with an IVR System
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
2021-12-2057905
Competency Matrices - From Episode 14 of the PM Leaders Podcast
Listen to Episode 14 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-12-2013007
Finishing What You Start - From Episode 13 of the PM Leaders Podcast
Listen to Episode 13 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-12-0314491
You Can’t Be All Thing To All People - From Episode 12 of the PM Leaders Podcast
Listen to Episode 12 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-3014374
Improve Customer Experience By Integrating Dialogflow with Voximplant
Voximplant integrates with Google Dialogflow to improve call center operations. Voximplant's voice-powered system enables better customer service with reduced time and costs associated. Learn more!
2021-11-3059170
Product Manager at Heart - From Episode 11 of the PM Leaders Podcast
Listen to Episode 11 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-1915850
Educated Product Decisions - From Episode 10 of the PM Leaders Podcast
Listen to Episode 10 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-1116504
Business Acquisition - From Episode 9 of the PM Leaders Podcast
Listen to Episode 9 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-10-2218563
Voximplant is looking out for the security of your data: now we are officially HIPAA compliant
The good news never ends – Voximplant now has HIPAA compliance and can offer BAAs (Business Associate Agreements). We are always working to make things easy and secure for you, constantly demonstrating that Voximplant is a company you can trust.
2021-10-1366259
Product Onboarding - From Episode 8 of the PM Leaders Podcast
Listen to Episode 8 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-10-1218594
Voximplant Kit updates. August 2024
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
2024-09-243531
12 In-App Content Tricks to Rule Food Tech in 2024
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-222738
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-053389
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-227053
Guide to Enhancing Remote Team Training: From Onboarding to Advanced Learning With an LMS in Cloud Contact Centres
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-102143
Effective Strategies for Boosting Remote Employee Motivation
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
2024-11-192921
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-172520
15 Phrases That Show Empathy in Customer Service
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-203139