How to create a flexible scenario
Voice assistants are becoming increasingly popular since they make it possible to automate a company’s business processes
Voice assistants are becoming increasingly popular since they make it possible to automate a company’s business processes
A simple step-by-step guide to using API for launching outbound call scenarios. Screenshots and code samples attached.
The Voximplant HTTP API makes it possible to initiate single or batch outbound calls.
Voximplant’s Voice SDK helps you provide a high-quality voice calling experience for your staff and customers.
Voximplant enables your organization to make and receive calls directly in your CRM
Voice Recognition API captures human speech in real-time, transcribes it, and returns it via text. By converting speech to text, you can process live or prerecorded audio, and receive transcriptions and summaries/interpretations with high speed and precision.
Dedicating the time and effort to make sales phone calls is not easy. It takes meticulous hours for the sales team to improve motivational techniques, adopt smart product positioning, and invest in new technology. Why not simplify this process with an automated call dialer?
AI-powered, adaptable, and effortless contact center software by Voximplant optimizes traditional conversation flows. Bridge together all interactions: phone, chat, text message, email, social media, and other communication channels. Provide intuitive customer care from the first greeting.
The Voximplant Kit now includes a new scenario autosave feature. Now you don’t have to worry that some changes you made to the scenario might be lost if you forgot to save these changes.
Nowadays, the spread of COVID-19 is an urgent problem affecting businesses worldwide. With work conditions changing daily, companies are trying to establish continuous communication with customers, employees, and partners in order to be able to exchange information quickly and keep everyone safe and healthy. For this reason, the hotline has become an indispensable tool for any business. Hotlines can be used
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.
Voximplant shares tips for improving your customer communications with omnichannel technology
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
In today's business world, sales, support, and marketing teams often have to use multiple different systems to interact with customers. This can lead to inefficiencies, data loss, and customer dissatisfaction. The new Voximplant Kit integration with HubSpot brings together telephony and CRM into a single system.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.