
The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
An effective omnichannel customer experience is all about prioritizing seamless customer engagement no matter where customers connect with your brand
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
Listen to Episode 11 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
Listen to Episode 12 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
Listen to Episode 14 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!