Introducing Voximplant Kit Contact Center
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-14
87313Tag: voximplant kit
2020-09-1487313
How to provide better customer support?
Customers are now much better informed than ever before and there are so many products, services and solutions that users can choose from. If you do not offer them what they want and are looking for, you can easily lose customers.
2020-06-2984570
Setting Up Callbacks: Best Practices
To avoid unwanted calls and make life easier for both your call center employees and customers, it is necessary to create well-thought-out scenarios for callback, because there is a fine line between persistence and intrusiveness.
2020-07-0874882
7 Reasons To Choose Voximplant
If your plans include setting up a virtual contact center and finding ways to dramatically improve your customer service and sales, we can name at least 7 reasons for you to consider Voximplant.
2020-06-1873844
How To Create An Effective IVR: Checklist
Today we'll talk about how to create a well-performing IVR system and what you should pay attention to before you begin.
2020-06-1676628
The Best Ways To Collect And Use Customer Feedback
Customers are always glad to provide you with their feedback if you: a) ask for it the right way; b) actually use what they say to improve the quality of your service and/or product. So, in this article, we'll review seven effective ways to collect and use customers’ reviews and general feedback.
2020-06-1173128
New Live Logs for Voximplant Kit — see and hear your call logs
With Live Logs, you can now do the same thing for real historical calls too - and it is synchronized with any recordings made during the call too.
2020-06-0967695
Phone Surveys: Robots vs. Live Operators
Companies conduct phone surveys both to identify market trends and improve the customer experience. In this case, voice bots are an appropriate option since their implementation takes less time and frees up operators for more complex tasks
2020-06-0264572
How to boost your online shop conversion rates with voice bot
Each online shop is willing to increase its conversions. How to achieve this? A shop may have well-organized business processes, from engaging advertising content to the large coverage of well-tuned targeting ads.
2020-05-1887305
How to create a flexible scenario
Voice assistants are becoming increasingly popular since they make it possible to automate a company’s business processes
2020-04-2965987
Launching outbound call scenarios through API
A simple step-by-step guide to using API for launching outbound call scenarios. Screenshots and code samples attached.
2020-04-1397268
Important Voximplant Kit update – scenario autosave
The Voximplant Kit now includes a new scenario autosave feature. Now you don’t have to worry that some changes you made to the scenario might be lost if you forgot to save these changes.
2020-04-0795712
Top 8 Principles of Any Gamified Mobile Application
Want to boost your mobile app's engagement with game mechanics? Learn the 8 key principles every developer and project manager needs to know.
2024-07-07196
Top 10 Drag-and-drop Email Builders in 2024
In today's fast-paced digital landscape, crafting compelling email campaigns is crucial for business success. However, traditional email design methods can be time-consuming and resource-intensive. Enter the world of email builders - innovative tools that are transforming the way marketers create and deploy email campaigns.
2024-07-07236
Top 10 SaaS Services for Customer Communication in 2024
Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
2024-07-07175
Top 7 No-Code Website Builders in 2024
Discover top no-code website builders. Create your business site easily—no coding skills required. Start building your online presence today.
2024-07-07286
Voximplant Kit updates. June 2024
We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
2024-07-04277
The Rise of No-Code and iPaaS: The Best iPaaS Solutions in 2024
In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.
2024-07-08341
The Evolution of Conversational AI: Top Chatbot Creation Platforms in 2024
Chatbots have become indispensable tools for businesses seeking to streamline customer interactions, automate processes, and boost lead generation. Let's explore the landscape of chatbot creation tools and highlight some of the leading platforms available in 2024.
2024-07-07243
Mastering SEO in 2024: Top 9 SEO Strategies for Digital Success
In the ever-evolving digital landscape, Search Engine Optimization (SEO) remains a critical component of online success. As we navigate through 2024, businesses and marketers must adapt to new trends and refine their approaches to stay competitive. This guide explores nine key SEO strategies that are shaping the industry this year.
2024-07-07209