
CPaaS: A Business Leader’s Guide
Learn how communications platform as a service (CPaaS) helps you build flexible and efficient communications workflows

Learn how communications platform as a service (CPaaS) helps you build flexible and efficient communications workflows

Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages.

Voximplant has a dedicated A2P (Application to Person) SMS API for high-volume messaging needs.

With SMS gateways, it’s possible to send bulk SMS messages without a mobile phone. In this article, we explain how SMS gateways work.

RCS, which stands for Rich Communications Services, is a next-gen SMS protocol. RCS aims to improve the functionality of default SMS messaging experience.

Voximplant now includes a native MCP Client for VoxEngine, giving developers direct connectivity to any MCP server and full control over every tool call

Connect any OpenAI-compatible text LLM to your voice AI pipeline in VoxEngine via Chat Completions or Responses API. Set baseUrl to any provider or your own deployment, including EU endpoints for data residency

Voximplant has added a WebSocket privacy option that redacts message payloads from logs across all WebSocket-based services – Voice AI connectors and external speech system – and speech control modules

Voximplant now includes a native Grok module that connects any Voximplant call to xAI’s Grok Voice Agent API for real-time, speech-to-speech conversations. With a single VoxEngine scenario, you can interact via audio with Grok over phone numbers, SIP trunks and infrastructure, WhatsApp Business, or WebRTC into Grok — all without building custom media gateways or WebSocket streaming infrastructure.

Connect any Voximplant call to ElevenLabs Conversational AI agents

Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.

Voximplant AI Agent Skills let your coding agent build and ship voice applications without switching tools

A practical guide to running a compliant voice AI stack on Voximplant: EU data residency, compliance documentation, and what to verify at each layer — telephony, LLM, STT, and TTS