Advanced IP messaging apps include a range of use cases – from standard user-to-user chatting to AI-powered chatbots. In this article, we cover the benefits that IP messaging brings to the e-commerce industry.
RCS, which stands for Rich Communications Services, is a next-gen SMS protocol. RCS aims to improve the functionality of default SMS messaging experience.
Sending an SMS message from Python is simple. Using the Voximplant platform, you just need to setup some credentials, pick a phone number, and use a simple API command
We've started with audio, then we've added video calls and now it's time to let our developers use instant messaging and presence - two very important features of UC stack.
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Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.
In this article, we'll explore the top 10 customer support services tailored for small businesses in 2024. We'll dive into their features and benefits, helping you choose the platform that best suits your needs and growth goals. Whether you're looking to improve response times, offer personalized support, or simply streamline your communication process, these platforms are designed to empower your customer service strategy.
In today's business world, sales, support, and marketing teams often have to use multiple different systems to interact with customers. This can lead to inefficiencies, data loss, and customer dissatisfaction. The new Voximplant Kit integration with HubSpot brings together telephony and CRM into a single system.
Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?