VoxImplant helps app developers build better real-time communication apps faster and for our teamc v real-time communication includes number of different things. We’ve stared with audio, then we’ve added video calls and now it’s time to let our developers use instant messaging and presence – two very important features of UC stack. We also ready to take care of rosters/contact lists – VoxImplant developers can now integrate full featured messenger functionality into their apps in minutes. When we’ve been working on this update we tried to imagine different services our developers could build using this capabilities (for b2b and b2c), so in addition to personal roster (every app user can create it by himself like in Skype and other messengers) we created application roster – it includes all app users and can be rather useful for b2b apps (something similar to Slack or Lync).

We introduced a lot of new features in 2014, but we have even more planned for 2015. We are planning a big update of mobile SDKs that will support p2p audio and video calls and will be 100% WebRTC-compatible. At some point we decided that we wouldn’t implement API for SMS/MMS services, but we started working on UC features like presence and instant messaging for IP-to-IP communication, we are already testing them and expect that this functionality will become available for all VoxImplant developers soon. Next HTTP API update will let developers create and edit Queues and Skills for ACD subsystem remotely – building contact center using VoxImplant is easier than with any other platform on the market.

P.S. VoxImplant already offers audio conferences, but only narrowband mode is currently supported, the next upgrade will enable HD audio support and we will definitely work on video conferencing at some point. Stay tuned!