The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.
2020-03-19
70961
UC (or Unified Communications) are a combination of real-time communication technologies, such as chats and document collaborations, integrated with offline communication methods that do not require the presence of a person (e-mail, voicemail, SMS, fax).
2019-11-1186890
We've started with audio, then we've added video calls and now it's time to let our developers use instant messaging and presence - two very important features of UC stack.
2015-05-14122079
We introduced a lot of new features in 2014, but we have even more planned for 2015.
2014-12-27123148
Voximplant shares tips for improving your customer communications with omnichannel technology
2022-08-302483
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-223272
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-201970
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-032591
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-123827
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-202894
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
2023-03-302065
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
2022-04-126424
