Introducing Voximplant’s A2P SMS API
Voximplant has a dedicated A2P (Application to Person) SMS API for high-volume messaging needs.
2020-08-20
76285News
2020-08-2076285
How to provide better customer support?
Customers are now much better informed than ever before and there are so many products, services and solutions that users can choose from. If you do not offer them what they want and are looking for, you can easily lose customers.
2020-06-2976648
How to Send an SMS with Python
Sending an SMS message from Python is simple. Using the Voximplant platform, you just need to setup some credentials, pick a phone number, and use a simple API command
2020-08-0481156
27 New Text-To-Speech Voice Options from IBM Watson
We recently added IBM Watson™ Text-to-Speech to our list of speech synthesis engine options, expanding the number of voices you dynamically synthesize as part of phone and web calls.
2020-07-28100577
Zoho CRM calling in minutes with the new Voximplant SIP Webphone
With the new Voximplant SIP Webphone Extension for Zoho CRM, making calls and automatically tracking call history has never been easier
2020-06-2579810
Setting Up Callbacks: Best Practices
To avoid unwanted calls and make life easier for both your call center employees and customers, it is necessary to create well-thought-out scenarios for callback, because there is a fine line between persistence and intrusiveness.
2020-07-0867037
Dialogflow One-click Integration and new VoxEngine CCAI Module
Voximplant was the first CPaaS to have a publicly available Dialogflow Connector that lets you connect a machine Learning-based virtual agent directly into an inbound or outbound phone call without losing full telephony control.
2020-07-1787441
Virtual Agent
A virtual agent is an AI-based software program that communicates through voice or text. A virtual agent is also known as an intelligent virtual agent (IVA), virtual rep, or virtual chat agent.
2020-07-0781536
What Is a Cloud CRM And Why Use It?
A cloud-based CRM system is an essential tool for any modern customer-facing department. As your business grows, the amount of data that you need to collect, track and manage increases, and this is where a cloud-based CRM system comes to the rescue.
2020-06-2963561
7 Reasons To Choose Voximplant
If your plans include setting up a virtual contact center and finding ways to dramatically improve your customer service and sales, we can name at least 7 reasons for you to consider Voximplant.
2020-06-1865950
How voice biometrics boost your call center security and improve your agent productivity
Our voices transmit an incredible amount of information including our identities. Everyone’s voice is unique, which allows us to recognize someone we know based on their voice over the phone. The use of voice for identification is known as voice biometrics.
2020-06-1082123
How To Create An Effective IVR: Checklist
Today we'll talk about how to create a well-performing IVR system and what you should pay attention to before you begin.
2020-06-1668646
Creating a Сloud PBX on Voximplant Platform
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
2022-01-2625953
Be a Product Manager of Your Own Career - From Episode 15 of the PM Leaders Podcast
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-226066
Moving Fast With Confidence - From Episode 17 of the PM Leaders Podcast
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-206103
Extensions in Voximplant Kit - speed and convenience of communication with your customers
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
2022-04-1225519
10 tips for choosing your CPaaS
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-1022013
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-0321472
Tips for improving your customer communications with omnichannel technology
Voximplant shares tips for improving your customer communications with omnichannel technology
2022-08-3021579
Product Manifesto - From Episode 18 of the PM Leaders Podcast
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-256194