Bitrix24 Chooses VoxImplant for Web Calling

2013-12-03 13:57:45

We're very excited to announce VoxImplant's integration into Bitrix24, the hugely popular social intranet for small businesses that’s behind some of the web’s most visited websites. Bitrix24, with around 100,000 customers, makes up about 50% of the commercial CMS market in Eastern Europe and its platform has been used to create high profile websites like the official website of the 2014 Sochi Winter Olympics as well as the official website of the Russian Parliament.

Bitrix24 Screenshot



Bitrix24 chose to implement the VoxImplant technology because of its advanced technology (including WebRTC functionality) and low price. As Bitrix24’s Chief Marketing Officer Dmitry Davydov said: “Everyone seems to make a claim that their IP telephony has the lowest price. However most vendors omit the fact that they charge a connection fee or that the charge for the first minute of a call is much higher than the quoted price. VoxImplant’s low prices are as advertised and the technology is perfectly suited for our needs.”  Davydov expects VoxImplant’s capabilities to be especially useful for Bitrix24’s CRM customers who regularly engage in 10 to 20 second calls. These users can now place those calls directly from the Bitrix24 interface. We’re thrilled to be part of a company and product as respected and popular as Bitrix24.

Sign Up for a free Voximplant developer account or talk to our experts

Add your comment


Your comment has been added and will be published after moderation.

Recommended posts

Speech Technologies For Your Business – The Future of CX

Speech Technologies For Your Business – The Future of CX

Striving to offer the best service possible, contact centers are usually very quick to adopt new technologies and try out innovative solutions. Successful implementation of speech technologies can create a great competitive advantage for a company.

Personalized Service 101: What it is and How to Deliver it

Personalized Service 101: What it is and How to Deliver it

For many consumers, personalized customer service is key to good customer experiences (CX). According to a 2020 survey by Gladly, close to two-thirds of respondents said that “lack of personalization makes [them] feel like a ticket number.” Businesses wishing to meet and exceed customer expectations need to make personalized service a top priority. But personalization goes beyond making movie recommendations or using a customer’s name in an email subject line. When it comes to personalized service, it’s paramount that you deliver relevant, valuable, and speedy support to promote positive customer experiences. In this article, we’ll break down what personalized service means, why it’s so important to CX, and how you can deliver personalization service to your customers.

What Are Voice Bots And How They Can Help You

What Are Voice Bots And How They Can Help You

Voice bots are AI-powered software that can understand natural language (NLU) and synthesize speech in order to converse with people. Voice bots can run automated call campaigns for various purposes, put data into your CRM and route calls to the appropriate agents.