It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
Voximplant shares tips for improving your customer communications with omnichannel technology
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
An effective omnichannel customer experience is all about prioritizing seamless customer engagement no matter where customers connect with your brand
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
We are excited to announce the new integration of Zendesk with Voximplant Kit.
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!