
Tips for improving your customer communications with omnichannel technology
Voximplant shares tips for improving your customer communications with omnichannel technology

Voximplant shares tips for improving your customer communications with omnichannel technology

Learn how a Voice AI Orchestration Platform connects LLMs, STT/TTS, turn‑taking, and telephony (PSTN, SIP, WebRTC) to build reliable real‑time voice agents. See benefits, architecture, and how Voximplant helps.

OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports

Connect any Voximplant call to ElevenLabs Conversational AI agents

Voximplant now supports Inworld's Realtime API, so you can bring Inworld's expressive, conversation-aware agents into real phone calls, SIP, and WhatsApp without custom media infrastructure

Voximplant has added Secrets, a dedicated credential store for API keys, tokens, and other sensitive values that VoxEngine scenarios need at runtime

Voximplant now lets developers build full-cascade voice AI pipelines in VoxEngine without sacrificing turn-taking quality.

Voximplant now includes a native MCP Client for VoxEngine, giving developers direct connectivity to any MCP server and full control over every tool call

Voximplant has added a WebSocket privacy option that redacts message payloads from logs across all WebSocket-based services – Voice AI connectors and external speech system – and speech control modules